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Welcome to Newmarket Family Doctors

9/12/2021 COVID and Vaccination Update

With the borders opening up on the 13 December 2021 we will be asking our patients to strictly adhere to the following rules. We need to be strict because if a patient spreads COVID to our doctors, staff or premises then this will force us to close for a long period and this will jeopardise our ability to care for our patients and community.

Masks

Despite the QLD Government lifting the mask rule, we would still ask all our patients to wear a mask whilst in our premises due to the closeness of potentially unwell people to other patients and our staff.

Temperature check

All patients will need their temperature checked at the door.

Hotspot or close contact exposure

If you have been to a hotspot area and you have been asked to isolate or if you are a close contact of someone with COVID then please do not attend our practice and instead you can access our telehealth appointments. If you need to be seen, our doctors can advise you on the best course of action.

Unvaccinated patients

Although we respect the rights of the few patients who choose to remain unvaccinated, we ask that you respect our rights to ask you not to enter our premises unless a doctor has triaged your visit. Many things can be done via telehealth or as car park visits. We have decided this is the best way to be fair with all our patients vaccinated and unvaccinated. We will be asking for proof of vaccination at our door.

Unwell patients

If you are unwell with any fever, respiratory, ear nose throat, or abdominal illness then you are not to enter our premises and must make yourself aware to our staff to triage.

IMPORTANT

It saddens us to have to write this but we have had a number of patients lie about being well and being vaccinated when they are not. Any attempt to deceive our staff or doctors will be met with an instant dismissal from our premises and removal of the patient and their dependents from our books and we will not be seeing the patient or their dependents again. Additionally as we enter this volatile period we will not tolerate any abusive behaviour as mentioned below. 

COVID VACCINES

Due to the accessibility of vaccines in government run vaccination clinics and pharmacies, we have now ceased regular vaccination clinics, and will not be providing covid vaccine boosters.   We had been running clinics after-hours taking an exhausting toll on staff,  we have now decided to re-focus on providing medical care to the community.

ZERO TOLERANCE FOR ABUSIVE BEHAVIOUR

Unfortunately, recent circumstances has led to an increase in negative interactions between patients and our staff.

We highly value the work of our medical and administration staff, particularly under these sustained challenging circumstances and we aim to be polite, helpful and sensitive to our patients’ needs and circumstances.

We ask you to treat our staff with the same courtesy. Abusive or threatening behaviour will not be tolerated and may result patients being removed from our practice list.

 

What you need to know as patients of our practice.

To help us maintain a safe social distancing environment for all our staff and patients we ask that all our patients familiarise themselves with our current procedures aimed at minimising contact times between patients, staff and doctors.

If you are sick

If you are sick with any infection such as colds, allergies, fevers, cough, sore throat, gastro symptoms, sore throat, runny nose then please book a telehealth appointment to minimise the potential spread of your illness. We can then advise you on the the best management and whether we need to see you.

To minimise the risk of spreading infection we will continue to see all infective patients in the car park and our doctors will generally do the consultation over the phone before you are seen.

Telehealth

Our government has allowed a temporary Medicare rebate for consultations over the phone and this enables us to do consults that we may not need to see you for.

You can book these online or with our reception staff. Our doctors will then call you around the allocated time that you have booked in for. If you need to be seen then this can be organised with the doctor on the phone. The fees and rebates back to you are the same as our usual time based fees.

Examples of what consults that we can do over the phone include:

All sicknesses due to infection. Prescriptions, pathology and radiology request forms. Advice on chronic illnesses. Minor injuries that you want advice on. Care plans. Certficates.

When you arrive

Please do not arrive early as we are limiting how many people are allowed into the waiting room and outside our practice.

All adults are asked to attend alone if possible unless this has been cleared with the doctor beforehand. Please do not bring several family members or children with you.

We ask that only one adult attend with a child unless cleared with the doctor beforehand. Please ask the staff if you have a specific reason to have more than one support person with you.

When you arrive please stay outside our front doors until approached by our reception staff.

Please announce to our staff if you have a fever, cough, sneeze or runny nose when you arrive so we can take precautions.

 

Our Practice

Newmarket Family Doctors is a new modern medical centre situated within the Newmarket Reading Shopping Centre in Newmarket, Brisbane. We offer high quality GP doctors services very close to the inner central northern suburbs of Brisbane - Wilston, Grange, Windsor, Alderley, Herston, Kelvin Grove, Bowen Hills, Albion, Ashgrove, Red Hill, Enoggera and Lutwyche.

We are a doctor-owned practice and our doctors Dr Cedric Chu, Dr Tania Jardine, Dr David Carroll, Dr Kohei Matsuda, Dr Helen Bajada and Dr Georgia Myatt have all worked together for many years and have strong ties to the local community, businesses and schools. In particular our reputation for being well respected GP doctors for children and families is something that we cherish and pride ourselves upon. And we have since been joined by Dr Brigitta Sofield, Dr Belinda McCormack and Dr Amy Chambers who also bring many years of expertise to our practice.

We provide a full range of all general practice services including but not limited to antenatal and paediatric care, skin cancer screening, sports medicine, preventative health checks, women's health, childhood vaccinations, minor surgery including toenail minor surgery, sexual health, medical & insurance exams, commercial driving medicals, & Implanon implants.Our ethos is to provide our patients with down to earth approachable doctors who are committed to excellence in patient care and health management, and who you can trust to look after all your family's health needs.

We are also a government accredited yellow fever  vaccination centre so we are able to provide yellow fever vaccinations and full travel advice in addition to all your travel needs.

There is a QML pathology collection centre nearby open from Mon-Fri 7am-3pm.

Please check back in on this website for any updates. We'll add all new information to the 'Latest News' area to the right.

We welcome all our existing patients and all new patients to join our friendly caring team of doctors.

You can download a new patient registration and transfer record form from the right menu.

We have introduced a real time online appointment service as well which is available from this website so please bookmark us to your favourites.

How to find us

We are situated on the first floor of the Newmarket Reading Shopping Centre with an elevator from the ground floor and the undercover car park directly to our front door. The centre has access from Edmondstone St and Newmarket Road. The best parking is close to the escalators and elevators.

Newmarket Family Doctors

The centre also boasts a cinema, Coles Shopping Centre, a post office, and complementary allied health such as dentists, optometrists, physiotherapists and psychologists. There are plenty of nearby eateries and coffee shops as well. 

We would encourage you to please also read through our Practice Information, Appointments, Services and Fees pages as we provide a lot of information on how our practice works, which will enable you to make the most out of your visit to us.

Due to our commitment to excellence in patient care we are not a bulk billing practice so please check our list of fees.

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Latest News

  • Christmas Opening Hours
    29 Nov 2021

    We will be short staffed over December so please make sure you book in very soon if you need to be seen or need prescriptions. Our Xmas hours are as follows.


    Dec 24    Closed
    Dec 25    Closed
    Dec 26    Closed
    Dec 27    Closed
    Dec 28    Closed
    Dec 29    8am-5pm
    Dec 30    8am-5pm
    Dec 31    8am-12pm
    Jan 1       Closed
    Jan 2       Closed
    Jan 3       Closed 
    Jan 4       Back to normal opening hours   

  • Doctors Holidays
    25 Nov 2021

    Dr Helen Bajada 11/12/21-3/1/22
    Dr Cedric Chu 17/12/21-7/1/22
    Dr Georgia Myatt 4/12/21-14/12/21
    Dr Tania Jardine 3/12/21-12/12/21, 7/1/22-15/1/22
    Dr David Carroll 10/12/21-19/12/21
    Dr Kohei Matsuda 24/12/21-31/12/21
    Dr Brigitta Sofield 19/11/21-30/11/21, 15/1/22-26/1/22
    Dr Belinda McCormack 27/11/21-5/12/21
    Dr Amy Chambers 23/12/21-10/1/22